2024-04-29
Hospitalization UI was temporarily inaccessible
2024-04-29
Data mart users briefly unable to access their data through their Snowflake accounts
2024-04-26
Data mart users briefly unable to access their data through their Snowflake accounts
2024-04-12
Requests to patient history API intermittently failing with HTTP 500 errors
2024-04-05
Investigating: Patient documents stuck in progress
2024-04-03
CommonWell jobs stuck in progress with documents failing to download
2024-03-22
Data mart users are unable to access or use Snowflake services and features using Snowsight.
2024-03-21
Patients for some clients may be missing data in Zus from Integrated EHRs
2024-02-27
Processing delay for newly created data
2024-02-22
CommonWell outage
2024-02-12
Lens processing was delayed
2024-02-07
Delayed delivery of ZusHooks messages
2024-01-22
Resources being created with numerical IDs
2024-01-10
Some source documents are inaccessible in the ZAP
2023-12-20
Scheduled downtime Wednesday night, 12/20, for Zus FHIR APIs and related services from 2023-12-20 23:30 EDT to 2023-12-21 00:17 EDT
2023-11-30
The Zus Application is currently unavailable
2023-11-21
Source Documents were briefly unavailable in the ZAP
2023-11-13
Planned Data Mart Maintenance Notification from 2023-11-13 04:30 EDT to 2023-11-13 05:30 EDT
2023-10-30
Temporary outage in Auth Service
2023-10-24
Some or all clinical data is inaccessible for patients
2023-10-20
New Conditions and Medications data not reflected in Zus UIs
2023-10-17
ZusHooks messages delayed
2023-10-17
Zus App, GraphQL APIs, and ZusHooks temporarily unavailable
2023-10-05
Data marts missing subset of third-party resources
2023-09-29
Subset of patients missing universal patient identifiers
2023-08-25
Some patient profiles are unable to be opened
2023-07-31
Scheduled patient history jobs failing to run
2023-07-26
Messages Recovered: Failing to receive Collective ADT messages
2023-07-10
Reduced Carequality match rate for some customers
2023-06-28
Zus UI Components missing link to source documents
2023-06-26
Care team users are unable to create Patient History jobs
2023-06-20
CommonWell data not available in data marts for data created after June 20th
2023-06-13
Provider outage impacting multiple services
2023-06-08
Patient History Jobs not retrieving CommonWell data due to CommonWell service interruption
2023-05-31
Beta Components in Zus App are not accessible
2023-05-25
Zus Operational Data Store is experiencing slower response times
2023-05-22
Zus Operational Data Store experiencing an outage
2023-05-22
Builder users receive an error when trying to load individual patient pages
2023-04-21
Zus Auth service experiencing an outage, with dependent services unavailable
2023-04-11
Planned Maintenance Notification from 2023-04-11 20:30 EDT to 2023-04-11 21:00 EDT
2023-03-22
We are investigating an incident with the Operational Data Store
2023-02-28
Care team users experiencing errors using Patient History API
2022-07-20
Messages failing to send for select subscriptions
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